Are there any restricted areas?
Currently, we are unable to ship to any PO Box, military, protected area/location. Shipping charges for failure of attempted delivery to the restricted areas will be borne by the buyer.
What happens if an incorrect address is provided for the delivery?
If the address is incorrect or outdated, the package will be returned to us by the delivery agent or the unintended recipient. Please check your address carefully when placing a new order. To remove an outdated or incorrect address from your account, please log in to your online account and update the relevant fields. If no one is available at the delivery address to receive the products, the delivery agent will leave an “unable to deliver” note at the address and the recipient should follow the instructions on that note to arrange re-delivery of the products.
How is the delivery processed?
Most of our delivery agents make two attempts to deliver a parcel and they might require a signature upon delivery of parcel. The delivery agents will attempt to contact the recipient at the given contact number to rearrange a delivery. However, this may be unsuccessful if the contact number is unreachable. If the recipient failed to receive the package after agent’s delivery attempts, the package will be returned to us.
How much does shipping cost?
For a limited time, we are offering Free Delivery in Pakistan on orders above Rs.1500. Standard shipping rates will be applicable after this. Shipping costs will be added separately to your total amount and will be dependent on your location.